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Frequently Asked Questions.
How long does product deployment take?
Standard Nucleus deployments complete within 4 weeks from system audit to active production loops.
How do your products handle data privacy?
All Nucleus Edge inference nodes run entirely within your VPC. No proprietary data ever leaves your network.
Do your products lock us into specific LLM providers?
No. Nucleus VoiceAdvisor is model-agnostic, supporting standard OpenAI-compatible schemas and local vLLM endpoints.
Can we review the agent logic?
Yes. All Nucleus workflows use open standards like LangGraph so your engineers can inspect and modify nodes directly.
What happens if an agent fails?
Nucleus VoiceAdvisor triggers immediate fallback to human operators or alternative legacy logic trees.
What level of support do you provide post-deployment?
All products include 24/7 SLA-backed telemetry monitoring and priority incident response.
How is pricing structured?
Pricing is based on compute node count rather than per-token, offering predictable scaling costs for every Nucleus product.